Shipping Details

For big order, we suggest shipping by sea.

For small order, EMS is our preferred shipping method. 

We support shipment by "HK post" "China post" "EMS" "DHL" "UPS" "FEDEX" "TNT" .

If you need help selecting a fast and reliable shipping company, please contact us direct and we will do our best to help.

1. Are you manufacturer?
If yes, in which city?
Yes, our factory in Shiling Town Huadu District Guangzhou City.

2. Can I visit your factory ?

Sure, Welcome to any time visit our factory.

3. Can you provide me your catalogue?

Our factory can customize about all the bags, our product include the backpack, laptop bag, message bag, luggage bag etc. Please kindly tell me your contact information if you want the newest catalogue.?

4. How to do if I can't reach your minimum order quantity?
What's your delivery time and payment terms?
Do not worry about that. If you can't reach MOQ for each item, we suggest you refer to our goods in stock and group sourcing items. We also can send you the latest list of the prompt goods for your reference.These are also our hot selling items. You can get them in lower price and smaller quantity.

5. Can you help me make my own design?
How about the sample fee and sample time?
Sure. We have a professional development team to design new items. And we've made OEM and ODM items for many customers. You can tell me your idea or provide us the drawing draft. We will develop for you. As to the sample time is about 7~15 days. The sample fee is charged according to the material and size of the product and it will be refunded after ordering with us.

6. Why choose TouristGear?

1.We have the quality inspection report and the patent certificate.

2. We are own factory, we are only professional in backpack,laptop bags,message bag and luggage bag etc.

3. Most big customers make audit our factory.

 

• 1. Customer is first, we make customer satisfied attentively.

• 2. Factory price with best quality.

• 3. Certification:We have our own brand and patent certification .

• 4. production line to ensure delivery time.

• 5. Support General Inspection and Fixing Before Packing.

• 6. Support various transportation: by sea/ by air/ by DHL/ HK post/ EMS/ UPS/ FEDEX/ TNT.

• 7. A variety of payment: T/T, L/C, Collection, Paypal and West union available.